All the art is hand crafted, it is very important to me for the collectors of my work to be happy. If you are not 100% satisfied with your purchase simply contact me within 14 days and ship it within 30 days. A will refund for the full cost of your purchase minus the shipping costs. Any product you return must be in the same condition you received it and the original packaging or crate it was shipped in. If you find your purchase not to be right for you, you can e-mail me at @ theresaeaton.support.com. I will then send you return address and instructions.
Once goods are returned in perfect condition a refund will be processed. It may take 10 working days to see the refund on your credit card. ( depending the payment method )
Please make sure your goods are in new condition and in their original packaging.
Due to inventory count, I am not able directly exchange items. If you would like a different piece of art you can purchase another item once your original order is returned.
We can not be held responsible for any goods lost or damaged in transit. I recommend when returning you insure goods with a tracked delivery service when returning your art.
Please note that order shipping costs and import fees are not refundable.