All my artwork is hand crafted, and are one of a kind original art pieces, it is very important to me for the collectors of my work to be happy. If you are not 100% satisfied with your purchase simply contact me within 14 days of your purchase.The returned art piece should be shipped back and within 30 days. A will refund for the full cost of your purchase minus the shipping costs will be returned . Any product you return must be in the same condition you received it and the original packaging or crate it was shipped in. If you find your purchase not to be right for you, you can e-mail me at @ theresaeaton.support.com. I will then send you return address and instructions.
Once goods are returned in perfect condition a refund will be processed. It may take 10 working days to see the refund on your credit card. ( depending the payment method )
Please make sure your goods are in new condition and in their original packaging. Insurance for the art piece should be provided by the customer shipping back the item to cover any lose or damage incurred by the provided shipper.
Due to inventory count, I am not able directly exchange items. If you would like to repurchase and item after the returned item has been received, to my location you are more than welcome to repurchase a different piece of art.
We can not be held responsible for any goods lost or damaged in transit. I recommend when returning you insure goods with a tracked delivery service when returning your art.
Please note that order shipping costs, any applicable taxes, duties and import fees are not refundable.